Terms of Service
These terms are an agreement between you and Reply Rabbit ("we," "us") about your use of the Reply Rabbit browser extension (for Chrome and Microsoft Edge) and service. By using Reply Rabbit, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use Reply Rabbit.
1. Who can use Reply Rabbit
You must be at least 13 years old to use Reply Rabbit. If you're under 18, you need permission from a parent or guardian to use it and to buy Premium. A parent or guardian who allows a minor to buy Premium agrees to these terms for them.
2. Your account
You sign in with your Google account. You're responsible for activity on your Reply Rabbit account and for keeping your Google account secure. One account is for one person. Please don't share it or resell access.
3. What Reply Rabbit does, and AI suggestions
Reply Rabbit uses artificial intelligence to suggest replies and rewrites. Please keep in mind:
- Suggestions can be wrong. AI can make mistakes, misunderstand context, or write something that doesn't fit. Always read a reply before you use it.
- You decide what to send. Reply Rabbit never sends messages for you. You're responsible for anything you choose to send, post, or share.
- It's not professional advice. Don't rely on Reply Rabbit for legal, medical, financial, or other professional advice, or in emergencies.
4. Acceptable use
Please don't use Reply Rabbit to:
- harass, threaten, bully, scam, impersonate, or deceive anyone,
- create spam, or send bulk or automated messages,
- break any law or anyone else's rights,
- try to get around the daily limits, Premium features, or security (for example, by changing the extension or calling our server directly), or
- overload, attack, copy, or reverse-engineer the service.
We may limit, suspend, or close accounts that break these rules.
5. Free plan
The free plan includes a limited number of replies per day and the basic tones. We may change what's included in the free plan over time.
6. Premium subscriptions
- Price: Premium costs $4.99 per month or $39.99 per year (US dollars), plus any taxes that apply. Prices shown at checkout are the ones you'll pay.
- Automatic renewal: Your subscription renews automatically at the end of each month or year, and you'll be charged the then-current price, until you cancel.
- Cancel anytime: Cancel in Reply Rabbit under Settings → Account → Manage subscription. You'll keep Premium until the end of the period you already paid for, and you won't be charged again.
- No refunds: Payments are non-refundable, and we don't give refunds or credits for partial months or years, unused time, or unused features, except where the law requires it.
- Price changes: If we change the price, we'll tell you ahead of time, and the new price applies from your next renewal. You can cancel before then if you don't want to continue.
- Failed payments: If a renewal payment fails and isn't fixed, your account may go back to the free plan.
- Fair use: "Unlimited" replies are for normal personal use. To keep the service working for everyone, we may limit very heavy or automated use.
- Payments are processed by Stripe, and Stripe's terms also apply to your payment.
7. Your content
The messages you paste and the replies you get are yours. You give us permission to process them only to provide Reply Rabbit to you (for example, sending them to our AI provider to write replies), as described in our Privacy Policy. Only paste content you have the right to use.
8. Our content
Reply Rabbit, including its name, bunny mascot, design, and software, belongs to us. You can use the extension for your own personal use, but you may not copy, sell, or redistribute it.
9. Other services and websites
Reply Rabbit works with services run by other companies, including Google (sign-in), Stripe (payments), Groq (AI), and Cloudflare (hosting), and with the websites where you insert replies. We're not responsible for those services or websites, and their own terms apply when you use them.
10. Changes to Reply Rabbit
We're always improving Reply Rabbit, so features may be added, changed, or removed. The service may sometimes be unavailable, for example during updates or outages.
11. Ending your use
You can stop using Reply Rabbit any time, and delete your account in Settings (cancel any Premium subscription first). We may suspend or end your access if you break these terms or if we have to stop offering the service. If we stop offering Premium entirely, we'll let you know and stop future charges.
12. Disclaimers
Reply Rabbit is provided "as is" and "as available." To the fullest extent the law allows, we don't make promises that the service will be error-free, always available, or that AI suggestions will be accurate or suitable for your situation.
13. Limitation of liability
To the fullest extent the law allows, Reply Rabbit isn't liable for indirect, incidental, special, or consequential damages, or for any messages you choose to send. Our total liability for any claim about the service is limited to the greater of the amount you paid us in the 12 months before the claim, or $50. Some places don't allow these limits, so they may not apply to you.
14. Your responsibility
If someone makes a claim against us because of content you sent or because you broke these terms, you agree to cover the reasonable costs that result, to the extent the law allows.
15. Governing law
These terms are governed by the laws of the State of Michigan, USA, without regard to conflict-of-law rules. Any disputes will be handled in the state or federal courts located in Michigan, unless the law where you live gives you the right to bring a claim elsewhere.
16. Changes to these terms
We may update these terms. We'll change the date at the top, and for important changes we'll let you know in the extension before they take effect. If you keep using Reply Rabbit after that, you accept the new terms.
17. Contact us
Questions about these terms? Email replyrabbit.help@gmail.com.